How To Verify Amazon Communication

It's usually easy to tell if you have a package from Amazon, isn't it?

But it's not so easy to know if an email or text is actually from Amazon when you see it pop up in your Inbox or on your phone. 

Recently, I received an email from Amazon (verified) detailing what to do if you receive some kind of communication that seems to be from Amazon, but something about it makes you suspicious.

You probably got the same email, but in case you didn't, or you deleted it because you thought it was spam, I'm repeating their 3-steps procedure to verify an email, text, or phone call as legitimate.

Since scams using Amazon's name are on the rise, these are the 3 easy ways Amazon set up for you to verify if a communication is actually from Amazon.

1. Log in on the Amazon shopping app or on Amazon.com and type your question into the Alexa for Shopping chat. Example: "Did Amazon email me?" or "Did Amazon call me?" or "Did Amazon text me?"

2. Visit the Identify a Scam page and submit any message for verification.

3. Submit your question or forward the specific email to verify@amazon.com for verification.

If Amazon sent the communication, you'll know in a short amount of time.

Remember, never engage with any suspicious message in any way before verifying it. 

In the case of Amazon, a report to Amazon internal teams will automatically be submitted and your account will be monitored for suspicious activity.

Visit amazon.com/scams to learn more ways to verify messages, access resources for scam prevention, and understand Amazon's efforts to protect customers from fraudulent activities.

TAKEAWAY TRUTH

It's better to be cautious and slow than speedy and impulsive.

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